Using FastMail.FM with Netscape
What you need to know
Note 1: If you already know how to set up your client, and you already
understand the information below, see this
FAQ entry for the server information you need to set up your e-mail client.
The Troubleshooting Issues section at the bottom of this page may be
helpful if you have problems.
In order to use Netscape with FastMail.FM, you'll need to enter the following information:
- username - When you signed up for FastMail.FM, you chose a username which is also your e-mail address. You must use
the full username, including the name and the domain part, which is
the part after the '@' symbol. For example, a user named Joe Bloggs might have
chosen a username of "jbloggs@fastmail.fm". Make sure that you specify your username in lowercase only.
- password - When you signed up for FastMail.FM, you chose a password to go along with your username. You will need
the password to access your account. The password also keeps others from
being able to access your e-mail. Your password is case sensitive, so be
sure that you type it in correctly. "PASS123" is different to
"pass123". Often, users forget about the CapsLock button and
mistype their password.
- incoming mail server (IMAP or POP) - This is the server that you
get your e-mail from. Internet Message Access Protocol (IMAP) and Post
Office Protocol (POP) are retrieval methods used to move e-mail messages
from the server to your e-mail client so that you can read your messages.
POP access is not available for all service levels, please check the pricing
table for details. Secure Sockets Layer (SSL) is available for your
protection as well. By enabling this option, you can keep people from
reading your e-mail as it is transmitted between the e-mail server and your
computer.
- outgoing mail server (SMTP) - This is the server that sends your
e-mail. Simple Mail Transfer Protocol (SMTP) is the method that your client
uses to move e-mail messages from your client to the server so that it can
send your messages. The FastMail.FM SMTP server
is not available for all service levels, please check the pricing
table for details. If your service level does not allow use of the FastMail.FM SMTP server, you must use the SMTP server
provided by your Internet Service Provider (ISP).
The FastMail.FM SMTP server requires SMTP
Authentication. This keeps people who are not users of the FastMail.FM service from using the SMTP server to send spam messages on the
Internet. SSL is also available for the FastMail.FM SMTP server. If you don't use the FastMail.FM SMTP server, you may have different options or requirements. You will
need to get that information from your ISP.
Incoming/Outgoing Server Setup
- Launch Netscape Messenger, and select 'Mail Server Properties' from
the 'Edit' menu
- At this point you can also configure Netscape so any messages you send are
sent via FastMail.FM. To do this, enter 'mail.messagingengine.com' into the 'Outgoing
mail (SMTP) server' in the red box and your FastMail.FM email address into the 'Outgoing
mail server user name' text box. To continue setting up your IMAP
connection, click the 'Add' button.
Note: Guest users do not have access to the 'mail.messagingengine.com' SMTP server.
Member, Full and Enhanced users do have access to the 'mail.messagingengine.com' SMTP server,
so the following does not apply. Guest users should instead set the 'Outgoing
mail (SMTP) server' field to your ISP's SMTP server. You should be able to
find this information in your ISP's documentation; we don't have the
information, so please don't email us asking what it is.
- You'll be presented with the dialog box below. Fill in the 'Server Name' as 'mail.messagingengine.com',
in the green box. Also fill in 'Server Type' and 'User Name' sections as below, using your
FastMail.FM email address for 'User Name'. Ensure the 'Remember
Password' checkbox is ticked so you don't have to enter your password
every time you use Netscape. When done, click the 'IMAP' tab.
- To make sure Netscape uses the same trash folder model as FastMail.FM, make
sure the 'Move it to the Trash folder' option is selected in the 'IMAP' tab. You can
also select the 'Empty Trash on exit' option if you want to regularly
clean your Trash folder when you close Netscape.
- Enter 'inbox' in the 'IMAP server directory' field in the 'Advanced' tab. Ensure the 'Server
supports folders that contain sub-folders and messages' option is
checked. When done, click 'OK'.
- Your IMAP setup is now complete. You should have four folders by default, your
'Inbox', 'Sent Items', 'Drafts' and 'Trash' folders. Here
you can see that you can now use Netscape to access all your emails
in your FastMail.FM account. You can read messages, and save downloads. You can
move or copy messages, either between FastMail.FM folders, or between FastMail.FM and local folders on your home/work machine.
Learning more about IMAP
IMAP is a powerful protocol that allows you keep to your email synchronised,
whether you're at home, at work, at a friends place or an internet cafe. You
don't have to worry about what computer the email is on, because all the email
is kept on the server and each client sees the same 'view' of the email. See
this FAQ page to learn
more about IMAP
Troubleshooting Issues
There are currently no known troubleshooting issues with this client.
Last modified on: Wed May 14 12:00:00 UTC 2003